Solutions
Rewards people actually redeem
A reward only works if the recipient values it enough to redeem it. Gift cards for brands people already use — in the country where they live — beat generic points, branded merchandise or vouchers that never get spent.
Common reward programmes we support
- Loyalty programmes — tier rewards, birthday gifts, points redemptions.
- Referral rewards — for the referrer, the referee, or both.
- Market research incentives — panels, focus groups, longitudinal studies.
- Promotion fulfilment — sweepstakes, on-pack, in-store activations.
- Win-back campaigns — reactivating lapsed customers or members.
How the concierge model works for recurring reward programmes
For programmes that run continuously, we set up a standing agreement: agreed brands, agreed denominations, agreed delivery channels. You call off orders whenever you need them — by email, purchase order or scheduled send — and settle on one monthly consolidated invoice if you prefer. No platform to log into, no per-order paperwork.
For high-volume one-off drops, bulk gift cards covers the same delivery mechanics without the standing agreement overhead.
White-label and sender options
- Sender name, logo and message tuned to your brand — recipients see your programme, not ours.
- Landing pages and redemption emails in the recipient's language.
- Reply-to addresses routed to your team or to our support desk.
Compliance and country differences
Reward programmes can have tax and legal implications that differ per country — treatment of prizes, incentives and customer rewards is not the same everywhere. Your account manager flags what to check with your own advisors; we do not provide tax advice.
Frequently asked questions
Do you support recurring or call-off orders?
Yes. Once we agree the brand list, denominations and delivery format, you call off orders as you need them. Your account manager confirms each drop and consolidates invoicing on a schedule that suits your finance team.
Can rewards be delivered under our own brand?
Yes. Sender name, logo, subject line and redemption landing page can all be white-labelled to your programme. Recipients receive a reward that looks like it came from you.
What happens if a recipient has trouble redeeming a card?
Redemption support runs through our support team as standard, or can be routed to yours if you prefer. Reissues and replacements are handled without extra paperwork — your account manager keeps a running record.
Which countries can we reward participants in?
We deliver in 180+ countries. Available brands vary per market — your account manager confirms the shortlist for each destination so participants always receive something locally redeemable.
Ready when you are
Send us your volume, countries and timing — your account manager replies within one working day.